Floor Fuel

Floor Fuel ("we", "our", or "us") operates the Floor Fuel mobile application. Floor Fuel is a food ordering platform and a brand/venture of Omprem Infotech Pvt. Ltd.

1. Information We Collect

Personal Information:

• Name
• Mobile number
• Email address (if provided)
• Delivery address
• Profile details

Order Information:

• Order history
• Food preferences
• Transaction details

Device & Technical Information:

• Device type
• Operating system
• App usage data
• IP address

Location Information:
We may collect location data to provide accurate delivery services.

2. How We Use Your Information

• Process and deliver your orders
• Provide customer support
• Improve app performance
• Send order updates and notifications
• Prevent fraud and ensure security
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data.

We may share information with:

• Delivery partners
• Payment gateway providers
• Service providers assisting operations
• Legal authorities if required

4. Data Security

We use reasonable security measures to protect your data, but no internet transmission is completely secure.

5. Data Retention

We retain information only as long as necessary for service delivery and legal compliance.

6. Your Rights

• Access your data
• Request correction
• Request deletion (subject to legal requirements)

7. Children’s Privacy

Our services are not intended for children under 13 years of age.

8. Third-Party Services

The app may use third-party services such as payment gateways and analytics providers.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

10. Contact Us

Omprem Infotech Pvt. Ltd.
Email: connect@ompreminfotech.com
Phone: +91 95607 79678